Office Policy

We would like to thank you for choosing Southwest Ohio ENT Specialists as your provider. We have written this policy to keep you informed of our current office policies.

Financial Policy

Payment for services at the office is due at the time the actual services are rendered. We accept cash, checks, MasterCard, Visa, Discover and American Express.

To facilitate your reimbursement, we will be happy to help process your insurance claims by filing with your primary or secondary insurance companies. We accept assignment for all Medicare patients. However, you will be responsible for the deductible and 20% of the Medicare approved amount.

The filing of claims is a courtesy that we extend to all our patients; however all charges remain your responsibility from the date the services are rendered.

If you are concerned about your financial situation please contact our billing department (937) 496-2620 ext. 2.

To view Hillcrest Hearing and Balance Center’s Financial Policy click here

Privacy Policy

Our practice is committed to maintaining the privacy of your personally identifiable health information.

In conducting our business, we will create records regarding you and the treatment and services we provide to you. We are required by law to maintain the confidentiality of health information that identifies you.

We also are required by law to provide you with this notice of our legal duties and privacy practices concerning your identifiable health information.

By law, we must follow the terms of the notice of privacy practices that we have in effect at the time.

US Dept. of Health and Human Services